Privacy Policy

We collect information to provide and continuously improve our services:

• Account Information: Name, email address, password, and phone number when you sign up.
• Event Information: Data related to the events you host or attend, including ticket purchases, RSVPs, and preferences.
• Payment Information: Billing address and payment details. These are processed securely via our trusted payment gateways (like Razorpay/Stripe); we do not store full credit card numbers or sensitive payment credentials on our servers.
• Device and Usage Data: IP address, operating system, app usage patterns, and crash logs to help us optimize application performance and stability.

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations:

• To facilitate seamless account creation, authentication, and secure login.
• To process ticket transactions, issue digital QR-code tickets, and deliver booking confirmations.
• To allow Event Organizers to view and manage attendee lists and broadcast critical event updates.
• To provide intelligent AI-driven event recommendations.
• To deliver prompt customer support and resolve user inquiries.
• To send security updates, administrative alerts, and promotional communications (which you can opt out of at any time).

We respect your privacy and never sell your personal data. We only share it in the following necessary contexts:

With Organizers: When you purchase a ticket or RSVP to an event, we share your name and email with the Organizer so they can manage event operations and verify tickets.

With Service Providers: We share essential data with trusted third parties who perform services for us (e.g., payment gateways, database hosting, analytical tracking, and automated email delivery).

For Legal Reasons: We may disclose data if legally required to do so to comply with applicable laws, governmental requests, judicial proceedings, or court orders.

We implement robust industry-standard technical and organizational security measures (such as SSL encryption, hashing, and secure network infrastructure) to protect your personal data. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.

Depending on your jurisdiction, you may have rights enabling you to:

• Access: Request a digital copy of the personal data we hold about you.
• Correction: Request that we update or rectify inaccurate or incomplete profile information.
• Deletion: Request that we permanently delete your account and associated personal data.
• Opt-Out: Unsubscribe from marketing emails at any time via the link in our footers.

If you have any questions or feedback regarding this Privacy Policy, please get in touch:

Email: privacy@easemyevent.com
Address: EaseMyEvent HQ, Assam, India